FREQUENTLY ASKED QUESTIONS

Shipping Times & Costs

All you need to know about Delivery Times & Shipping Fees

Payment Options

You can pay in our shop using credit card (Mastercard, Visa, American Express), Klarna Pay Later, PayPal, Apple Pay, Google Pay, Shop Pay, and other local payment providers.

Return Policy

Your order doesn’t fit? No worries! You can return your item free of charge within 30 days of purchase. Please contact our support team at service-superbloom@spreadgroup.com or use this contact form – we’ll take care of the return for you. For more details, please check our Cancellation Policy.

Is the product selection online different from what’s available at the festival?

Yes, the selection on-site at the festival differs from what you’ll find in the online shop. However, there are a few overlaps.

How can I find out about new merchandise or special offers?

We regularly share updates, new product drops, and special promotions on our social media channels – both for the merchandise and the festival itself.
You can also sign up for our newsletter using your email address to stay in the loop.

How sustainable are the products?

We believe today’s choices shape tomorrow’s world – that’s why sustainability is a top priority for us. We’ve partnered with Spreadshirt to produce our merchandise, using a print-on-demand model. This means each product is only printed after you place your order – helping to avoid overproduction.
Additionally, many of our items are sourced from Stanley/Stella, a textile brand known for its commitment to sustainability.

When and where is Superbloom?

Superbloom will take place on August 30–31, 2025, at the Olympiastadion and Olympiapark in Munich.

How do I get to the official festival website?

Click here for more information about the festival.